Quote:
Originally Posted by saelwell
press and hold the power button just seems to switch it off to a blank screen
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You didn't hold it long enough. You need to keep it held in until the screen flashes white and the Kindle reboots. This takes at least 20-30s. But it does exactly the same thing as selecting "Reboot" from the menu.
Have you tried doing a Factory Reset? That would be the next sensible thing to try.