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Old 04-03-2015, 05:43 AM   #8
HarryT
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Posts: 85,557
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
Quote:
Originally Posted by saelwell View Post
press and hold the power button just seems to switch it off to a blank screen
You didn't hold it long enough. You need to keep it held in until the screen flashes white and the Kindle reboots. This takes at least 20-30s. But it does exactly the same thing as selecting "Reboot" from the menu.

Have you tried doing a Factory Reset? That would be the next sensible thing to try.
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