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I was responding to rem, who seemed to be equating or poll numbers to product numbers. It is not out of line to the number of people who have had a defective product, but you cannot extrapolate that 10% of products were defective. The manufacturers wanting a 1% rate is completely different. If 10 people bought 10 products and only one had a defective item then both 10% and 1% are true, since they would be about different things.
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