Quote:
Originally Posted by issybird
Amazon couldn't send out an advance notice, since they're doing their customers the courtesy of allowing them to retain access to files already uploaded. Advance notice would just have meant that people uploaded everything they could lay their hands on, before the change. An advance notice would only have been necessary if it said, "Move 'em or lose 'em." There's nothing immoral about a company's pricing people out of their market, especially for quasi-luxury items. Amazon's under no compulsion to subsidize people's data storage.
I'm no Amazon apologist, but I don't see the issue here.
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I would guess you are not on a limited income then. Not everyone can always afford to add new bills and to provide a service or item (ie. readers, tablets) which is set to link up with a particular network and then price people out as you put it after they have been good customers is immoral (IMO). And I don't see why they couldn't have given such notice. The cable companies did it when switching from analog to digital. No doubt some people did leave for satellite and whatever else might be available, but then at what the cable companies charge they aren't hurting either. Granted it is only $11.99 for the basic (for now) but ebooks were supposed to make it easier for people to access the written word and if they keep on adding more charges to things they will do the exact opposite. I think myself that Mr. Bezos skipped his Customer Service class in college (assuming he went). Courtesy to the customer is key to maintaining good relations with them. I mean if you went into say Wal-Mart and a clerk asked what you wanted (in a rude manner) would you really want to go back to that store again? It isn't so much that they decided to charge after giving some for free for so long but the way they went about it that rankles. I said it before and I will say it again. They may be in the clear legally but morally what they did stinks.