Quote:
Originally Posted by larcred
I received my Kindle as a gift at Thanksgiving. I was reading in the lunch room at work and had just turned it off when someone came in & asked what I had. I tried to turn it back on to show and it wouldn't go on. I thought maybe I had just hit the right time that I needed to charge the battery. I did that at home and it still wouldn't go on. I read the book today so took the protective back off and found the reset button. Pressed it several times without any response. Once again I thought maybe the battery needed charging even though it hadn't been in use. Plugged it in and tried the reset button again and this time it came on. I thought all was well & let it finish charging. Now I've taken it off the charger and it will not turn on. I've tried reset again & again. I plugged it back into the charge & tried reset and I still have nothing. Anyone have any suggestions other than returning it. I haven't even finished one book!
thanks
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Your FIRST thought should be to call Kindle support.
They can walk you thru any problems you may have......customer service is great.