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Old 03-23-2015, 12:27 PM   #2
cybmole
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update - so I ma testing this with my own kindle now & was on phone to amaozn for 15 mins then they lost me while transferring me to someone" more technical".

ai send a 2mb mobi to my kindle - fails. I send a 250K mobi, works, I send a 1Mb mobi fails.

but now I am not sure if it's file size driven or if it is to do with whether the book came from Amazon to begin with i.e. whether it has an ASIN somewhere ?

the larger fails are converted epubs. the email success was an amazon freebie.
not sure what to test next or how best to proceed,,,

well, multitasking like mad here. on phone to some clueless cs at amazon , who is rabbiting about DRM format, & sending test files at same time.
.txt gets converted & delivered ok So does .doc
. but anything that I convert from epub to mobi in calibre to mobi & then send is being bounced.
a test mobi books in calibre which was originally from amazon as mobi worked though.

..
someone smarter at amazon just came on the line & is going to pass the issue to their techies. I'm thinking there's a simple rule about acceptable mobi books via the personal document service that I'm missing ?

PS I can find very old threads on MD reporting the same error but they just peter out.

I wonder if amazon are now scanning for & rejecting anything that has converted by calibre or some such in the metadata.

I'll be real grateful if someone can do similar testing & tell me if they can get from epub in calibre to mobi on kindle via the personal document eamil to your kindle address service

Last edited by cybmole; 03-23-2015 at 01:08 PM.
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