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Old 03-14-2015, 10:58 AM   #9
xtine
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Posts: 355
Karma: 1432252
Join Date: Oct 2009
Device: Kobo Forma
Quote:
Originally Posted by meeera View Post
There was an instance here recently where the curved part of the substrate crack was just under the bezel, clearly visible once the device was taken apart. Fingers crossed yours is a defect rather than the fracture it is perhaps more likely to be.
I think that may have been mine

Quote:
anyone knows the email of kobo aftersales??
I think I contacted Kobo through their website. Their reply to me though was sent from this address: help@kobobooks.com

Good luck! I hope you can get your H2O replaced!
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