Thread: Kobo Glo Windows 7 USB device not recognized
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Old 03-05-2015, 06:54 PM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
If it is working with the PCs, then it is something in this PC. If you have tested with other cables and other ports, the most likely problem is the driver didn't install properly. Get a copy of USBDeview. When you run it, it shows details of all USB devices that have been connected. Find all references to Kobo and delete them. That can clean things up so that on the next connection, the drivers will install properly.
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