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Old 12-11-2008, 08:43 PM   #11
crisb
Junior Member
crisb began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Dec 2008
Location: London, UK
Device: Sony PRS-505
Hi All, Rather than start a new help thread, I thought I'd re-open this as my request is essentially the same....

Summary : I'd really appreciate it if anyone has the the UK library software as I'd like to buy books from Waterstone's with it -- could someone pop a copy onto rapidshare for me (pretty) please?

Long story :

* I bought my PRS-505 the day it came out in the UK (actually the day before thanks to the boss of the Sony Center on Kings Road ) and in all the excitement was a complete and utter fool and left the box containing the CD and cable in a restaurant the very same night. Worse still, on calling the restaurant the next morning, I'm told they'd thrown my small bag away with the rubbish!

* Over the following few days, I spend 2+ hours on the phone to Sony getting passed around various Indian and American call-centers speaking to technicians and basically get nowhere. They only wanted to point me to the US software and nobody in Sony UK seemed to either know or care much at all about their lovely new Reader

* Finally I gave-in, downloaded the US software and managed to connect it to my Adobe Library and put my PDF's on it and use it finally ... but obviously I cannot buy books from the US store being a non-US resident!

* I really want to buy some books now and yesterday decided to try again -- this time spending 2+ hours looking EVERYWHERE on the web for the UK software, reading every single FAQ on Sony's site, and even emailing their support (no joy there) and their US bookstore but NOBODY is able to point me to the UK software!

* As a last ditch effort I have emailed Waterstones tonight to ask if they can help and am sending this SOS to the people on here

I fully accept I was a complete idiot for loosing the CD on the day I bought the thing but christ ... I am beginning to HATE Sony after spending almost a day getting precisely nowhere with any of their support staff or websites when it comes to the the UK PRS-505!!

Thanks and Seasons Greeetings to all - any help appreciated

Last edited by crisb; 12-11-2008 at 09:03 PM. Reason: spelling!
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