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There's two "incidents" that I remember:
The first was when I spent more than I regularly do in one shop. The sales person had to make a call to the issuing bank (for Mastercard). I confirmed it was me and the bank approved the payment.
The second was when I got my monthly statement and it was several thousand dollars. I phoned the bank to say that there were a lot of payments I didn't recognize. I told them to check my history, and it's mostly recurring payments for services, and some for stores that I buy from every month. They agreed that it was ... fishy. The good part? They decided to refund me first, start the investigation and send me a new card. About a week later they called me and said it was criminal activity and I didn't need to pay. The unrecognized payments turned out to be all to gambling sites.
Couldn't be happier about how they handled things.
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