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Originally Posted by Solo2902
I am sure that the port and the cable are fine because I tried them both with kindle the first edition so I think if I can copy the folder system of another paperwhite it will resolve my problem
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Ah, so that narrows it down to the connector on the Kindle.
And yes, we have seen broken (or worn out) USB connectors on the Kindles.
(It is a replaceable part, the problem is just that it requires special board re-work tools.
The electronic's department of a nearby school or university will have the tools, if you know someone with access.
If you have to hire the work done - a new Kindle is probably cheaper.
)