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eFTy · 02-25-2015, 06:49 AM

I hope this was the right forum to post in. If not, I apologize and would appreciate a shove in the right direction (i.e. link).

I've been working on ebooks for a while now, and since we're finally about to start publishing them (woo!) have started hitting my head on various... problems.

A major one being that the company supplying the DRM (Boo! Hiss!, I know, but it's required by contract... -_- ) tells me that when I update an ebook, it cannot keep the old bookID. This means that we essentially have to give our customers vouchers for the new versions of the ebook, since we can't trawl through customers' accounts and replace their owned bookIDs.

Now, my question to you good folks - from your experience, is that how Adobe's Adept works, or are these guys just incompetent/unwilling to do the job properly?

02-25-2015, 06:49 AM	#1
eFTy Member Posts: 18 Karma: 10 Join Date: Oct 2014 Device: Kindle	Adobe Adept DRM & updating ebooks I hope this was the right forum to post in. If not, I apologize and would appreciate a shove in the right direction (i.e. link). I've been working on ebooks for a while now, and since we're finally about to start publishing them (woo!) have started hitting my head on various... problems. A major one being that the company supplying the DRM (Boo! Hiss!, I know, but it's required by contract... -_- ) tells me that when I update an ebook, it cannot keep the old bookID. This means that we essentially have to give our customers vouchers for the new versions of the ebook, since we can't trawl through customers' accounts and replace their owned bookIDs. Now, my question to you good folks - from your experience, is that how Adobe's Adept works, or are these guys just incompetent/unwilling to do the job properly?