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Never had a crash yet (fingers crossing) in the 5 months since purchase. I use it most every day, at least 5 days a week. Bounce around between different books all the time. Battery life is good. I charge every couple weeks.
I would say I don't keep it very loaded. I keep the ebooks in it under 25 or 20. When I'm done with things, I delete them off the reader, so maybe problems arise when it gets really full of data. ????
Or maybe you just got a bit of a dud from the factory. It happens.
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