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The solution to the problem is to remove anything Symantec with the name of Norton. I'm sorry, but it finds way too many false positives and blocks too many things. You would be better getting a router if you are on broadband. Then run a decent AV such as AVG Free. Then you'll be fine.
I've helped lots of people sort out net related problems that it turned out the answer was to turn off Norton to get things to work.
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