Quote:
Originally Posted by Anak
The replacement coupon code I received did and still does not work. I contacted Kobo about this for the third time now.
The first two answers of Kobo only contained a detailed step by step instruction how to use a coupon. That was and is not the problem. The problem was and is that the provided coupon code does not work on books that are elligible for the use promo codes: a coupon code could be entered at checkout (but de code itself was rejected).
Update: reveived another Kobo response: Kobo has tested the coupon code and stated that it worked or was active.
However, when I try to use the code it was not accepted or could not be applied. Still no discount here.
Contacting Kobo for the fourth time about this simple problem.
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Hmm...are you using old checkout or new checkout? Not long ago, Kobo sent a 30% comeback-we-miss-you code to my account which is using the old checkout, and I kept getting the error message of "invalid promo code" when I tried it out on several coupon eligible books. The code is usable on new checkout, though.
