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I have experienced exactly one freeze-up with my H2O in the time that I've owned it, which is day one when it came out. Side loading with Caliber or purchasing from Kobo using WiFi has been hassle-free.
The screen is awesome. The lighting is awesome. Highlighting is a bit of a chore and the English dictionary kinda sucks, but for me it's no big deal as it isn't frequently used.
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