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I've had about 8 Kindles of various types since I started buying them. I keep getting the new models when they come out. A couple of times I've had problems and they've been replaced by refurbished ones. They came in new boxes with all the accessories. They were indistinguishable from my new ones. They've all been perfect. I think I still have one or two of them but I can't really be sure since there's no way to tell without going back and checking my orders.
Amazon does take customers very seriously. If you get one and you aren't happy with it they'll find a way to make you happy.
My suggestion is don't worry about it. Amazon is that good!
Barry
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