MobileRead Forums - View Single Post - Troubleshooting Kindle PW only stays connected (USB) for 10s at a time?

MyNameIsMrBurns · 02-16-2015, 03:54 AM

I'm trying to solve a problem with my first-gen Paperwhite -- it woke up one day to a "Your Kindle needs repairs, repair code 2" error. It's not jailbroken or messed with any way and nothing unusual happened the day of the error, so it's a bit baffling. I tried rebooting, and hard-resetting (by holding the power down for 30 seconds), which is what Google and Amazon Support recommended -- no luck.

I had the idea to manually download a firmware update and then copy it into the device's root directory, so that it'd update itself on reboot and hopefully fix the issue. Problem: the device will only stay mounted for 10 seconds, not long enough to transfer the 183 MB file across.

This is an issue I can find zero discussion of online, and I have no idea how it might be solved. I've tried multiple computers and multiple cables, so I know it's the Kindle's issue. Strangely, it has other issues: if I plug the cable in, it will reboot and be accessible by USB for 10 seconds, but if I leave it plugged in and just keep rebooting, it never regains access. Only unplugging and re-plugging the cable does it.

Does anyone have any idea why this might happen, or how I might solve my problem?

02-16-2015, 03:54 AM	#1
MyNameIsMrBurns Member Posts: 16 Karma: 10 Join Date: Jun 2011 Device: Nook Simple Touch Reader	Kindle PW only stays connected (USB) for 10s at a time? I'm trying to solve a problem with my first-gen Paperwhite -- it woke up one day to a "Your Kindle needs repairs, repair code 2" error. It's not jailbroken or messed with any way and nothing unusual happened the day of the error, so it's a bit baffling. I tried rebooting, and hard-resetting (by holding the power down for 30 seconds), which is what Google and Amazon Support recommended -- no luck. I had the idea to manually download a firmware update and then copy it into the device's root directory, so that it'd update itself on reboot and hopefully fix the issue. Problem: the device will only stay mounted for 10 seconds, not long enough to transfer the 183 MB file across. This is an issue I can find zero discussion of online, and I have no idea how it might be solved. I've tried multiple computers and multiple cables, so I know it's the Kindle's issue. Strangely, it has other issues: if I plug the cable in, it will reboot and be accessible by USB for 10 seconds, but if I leave it plugged in and just keep rebooting, it never regains access. Only unplugging and re-plugging the cable does it. Does anyone have any idea why this might happen, or how I might solve my problem?