Quote:
Originally Posted by Difflugia
With the Kobo thing, I'm guessing that all of the following are true: - Publishers may opt-out of ADE/DRM-free downloads, nominally for security reasons
- Some epub3 books still can't be downloaded
- Some books (epub3 or otherwise) should have a download available, but don't
Given Kobo's track record, the customer service people probably have no idea which of those is true for any given book. As long as Kobo has some books that are in the "opt-out" list, it's probably the CS rep's assumption that any book without a download is in that list. Given the state of Kobo's catalog, it also seems likely to me that there are publishers that at one time may have opted-out, but have changed policies (or been bought by other publishers) and those changes aren't reflected in the current Kobo catalog. As others have lamented, I've bought books that were undeliverable by any means. Customer service refunded my money, but those books are still for sale and, I'm assuming, still just as undeliverable. |
Any publisher that has drm free books that they won't let you download for security reasons must have Dissociative identity disorder.
