Quote:
Originally Posted by bookmarked
@BuyMore, @Fbone and @Terisa de morgan: Do you remember if the books you had problems with were recent Smashwords books?
I'm thinking there may be a problem with recent books from Smashwords. Maybe the actual book isn't getting loaded into Kobo's system or something.
I haven't contacted Kobo yet because I'm pretty sure that their solution will be to just issue a refund rather than trying to figure out what's wrong.
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The book I bought is self-published but isn't published on Smashwords. Those of us who purchased the book at Kobo in the first few hours after it's freshly released had the same problem; the amount was paid but the book didn't show up in the library. The link to the book in the purchase history also led to an error page. So, I suppose it's a problem on Kobo's end.
After emailing them, I soon found the title with the "Download ePub" button appear in my library. I just downloaded the file and added it to my Calibre.
The link in the title still leads to an error page, though. But as long as I can download the file, it doesn't really bother me.
