Kobo Survey
Kobo sent me a survey link this morning, so I decided to run through the survey and maybe help them improve their store. Wow, what a horrible survey. It gave me a page about library ebooks, even though I said that I don't do library ebooks. Much of the survey was like that, going down paths that didn't match my earlier choices and asking questions without giving an option that actually matched my opinion.
It certainly didn't improve my opinion of Kobo. While I certainly give them kudos for doing a survey, they need to do it right.
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