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Old 02-06-2015, 04:50 AM   #23
darryl
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Posts: 3,108
Karma: 60231510
Join Date: Nov 2011
Location: Australia
Device: Kobo Aura H2O, Kindle Oasis, Huwei Ascend Mate 7
Amazon is so good with most things, but I think it has dropped the ball here. If my Kindle is stolen I would like to think that Amazon would assist in getting it back to me in these circumstances. The problem for them is the administration. The simplest way I can see for this to be done would be for the "finder" to email Amazon with Amazon forwarding the email to the rightful owner. The rightful owner could then make arrangements with the "finder" for the return of the device, and later with Amazon to remove the item from the blacklist. A further possibility is for Amazon to remove the blacklisting in favour of the "finder" if the rightful owner does not want the device returned or fails to respond. There would of course be some overhead cost to Amazon, but it would be great customer service if feasible.
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