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Old 02-06-2015, 01:01 AM   #11
timtak
Junior Member
timtak began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Feb 2013
Device: Kindle 3 & Android 4 tablet
Quote:
Originally Posted by darryl View Post
This sound very unlike Amazon. Ring them again and push. What is the reason for the error? If the device is blacklisted then presumably they can remove it from the blacklist if they have good reason. Jailbreaking it will not let you connect to your Amazon account. If you want to do that you will have to resolve the problem with Amazon.
Thank you yes. You are right.

The Japanese online chat staff are a bit too nerdy to be as polite as one would expect of Amazon. But, when I phoned them, the telephone operator guy kindly offered a refund (or gift certificates to the amount paid) if I send my Kindle back to them, pay on delivery.

I am not sure of the reason for the problem but another Japanese user is reporting that having an account on both Amazon.co.jp and Amazon.com (as I do) leads to this error (she got the error on her iPad, and had to reset her iPad, however). I also have an account with Amazon.co.uk and for some reason both of my Kindle Paperwhites, which are set to automatic time zone, are showing *UK time* even though I am in Japan.

Amazon.co.jp attempted to reconnect to my Kindle but were unable to do so from their end. This prompted them to claim that my Kindle is simple broken.

There could be something broken with my Kindle but since it works so well in most ways I suspect that amazon.co.jp is not geared up to cope with international customers who use the same email address, and switch between multiple international accounts. I switched to Amazon.com for a while then switched back to Amazon.co.jp when I realised that I could not purhase Japanese content from .com.

The Kindle Paperwhite that I still have (my wife's) is also showing UK time! I had better not disconnected it from my account.

I thought that perhaps the time zone is set by a location setting somewhere in my device, and that is cause my Kindle to attempt to connect with amazon.co.uk which is refusing my requests, and that if I jailbroke it then I might be able to change the device location/time setting.

But, it has gone back to amazon. I will get the new version.
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