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Old 02-05-2015, 05:03 PM   #24
guerrilla
Connoisseur
guerrilla began at the beginning.
 
Posts: 68
Karma: 10
Join Date: Dec 2014
Device: Kindle Paperwhite
Quote:
Originally Posted by knc1 View Post
Totally unknown.
Only Amazon could say.
The warranty reads:
Quote:
This limited warranty applies only to hardware components of the Device that are not subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or commercial use.
I'm pretty positive that, under those terms, one should not be allowed to claim for a replacement after having pried the device open and soldered the SP.

As for the rest, I wouldn't say that replacing any kindle one sends back for any reason is cost effective for them. It's more a market penetration thing. It won't last forever (even if, as a customer, I hope it will last as long as possible).

Quote:
Originally Posted by knc1 View Post
Plus, you can also always avoid the charge-back -
Just disable the credit card you have on file with them after the replacement is shipped.
(Which also makes the sequence of item movements relevant.)
Yeah ok, this would materially prevent them to charge the fee on your CC, but you would still legally owe them the amount.

Last edited by guerrilla; 02-05-2015 at 05:06 PM.
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