[eire]

Hi,

I have a bit of a problem with my kindle its a sad story so dont`t read any further if you are easily upset lol.

I bought a Kindle PW2 for my mother`s Christmas present and placed a few(3000) mobi books on it before I gave it to her, all was fine it was working normally put it in the box and wrapped it up..

Christmas day came and as I gave my mother the gift and said here`s a library for you I thought that would be it, but in reality it was heres a big headache for me I should have bought a voucher.

So I tried switching it on as I knew the last time it had over half battery and the kindle battery life lasts forever but no it wouldnt switch on, so I charged it for a couple of hours and tried switching it on when I got "your kindle needs repair pleace contact amazon.com"..

Great so I do a bit of researching and and hold the button down hoping a simple reset would do the trick but no..

So I give amazon a call who were very helpfull at running up my phone bill and eventually offered to send a replacement Great, so I hand over the serial number and address in Ireland( Thats where my mom lives) and upload my CC details so as the can charge for the postage..

A day later they get back to me saying the warranty and kindle model was from Japan and I needed to contact them to get a replacement :/

Bought online from from a website based in Hong Kong sent to Australia

So I decided to do this one through the chat as I was already down $20 from the last phone call same story except they wouldn't ship the Kindle outside Japan, but suggested I send to a friend in Japan and they could send to me(no luck there).. I was glad I used the chat at this stage as this kindle would be getting rather expensive lol

So I contact the online store where I bought it and they suggest I pay to ship it to them and back $60 and they will fix it, I tried asking them to contact amazon and get a replacement but they said they need to see it to validate the warranty, bummer since I opened it to disconnect the battery to see if it would reset it which probably voids that ..

So if your still here, this is where you guys come in, I have read extensively and unbricking and the K5 rescue pack and jailbreaking kindles...

Ive tried everything in the 2 second window amazon have allowed me try try and rectify the problem(absolute joke worst operating system ever) with obvious no avail

The problem I seem to be having is

1) My kindle was never jail broken so the K5 rescue pack wont install
2) I cant jail break my kindle as it is bricked
3) My operating system in Windows 8.1
4) Amazon are cunts lol and the kindle operating system is stone age when it comes to repairs

so any suggestions, as this is my last hope before I let the kindle get the better of me..

B05A, 905A Kindle PaperWhite 2 (2013) WiFi (Japan) PW2, PW2J [Support added in KindleTool 1.6.0]
Firmware: 5.4.0