Thread: The Kobo DRM-free epub fiasco
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Old 02-04-2015, 09:19 PM   #36
davidfor
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Quote:
Originally Posted by issybird View Post
Hahahaha! Seriously? Just this past weekend I bought a book that wouldn't download and after half an hour on the phone, the rep agreed and said it was a bad book. The follow up email confirmed this and refunded my money. Are they still selling it? Need you ask?
So your issue is that the support didn't solve the problem for you? Yes, they should remove the book from sale. But, maybe they have a process to fix the problem and they believe it will be fixed quickly enough to

Quote:
Lucky! I've had several. I still have an extant book that won't download to Kobo for PC or my Glo or Mini.
Which probably means it is a book that is not designed for those environments. And I have several books like that. They read fine in the iPad app. But, this is not what I was talking about. I have never purchased a book from Kobo that had a download link in the library on the site and that the link didn't work. Ok, a couple timed out while ADE tried to download it, but they worked the next time.
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