Heard back from Kobo today. I'm glad I didn't expect much from them
Quote:
Thank you for contacting Kobo Customer Care.
You contacted us about your eReader which fell last time thus having some vertical line on the screen; unfortunately, this is resulting from a digital damage that is not covered by our replacement policy.
For general inquiries please visit us at http://www.kobo.com/help
Sincerely,
The Kobo Team
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