Quote:
Originally Posted by Sovrin
When I did the home/power reset, I made sure it was turned off first, not sleep mode.
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The holding the power button for 10-20 seconds is a Kobo recommendation, so I would take it that an extended hold may kill any lingering processes if something doesn't shut down right (even though the screen may show powered down). That's why I suggested it.
Failing that, Ken's suggestion would be what I'd be trying next.