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Originally Posted by howyoudoin
Would you appreciate it if I said that your dissatisfaction with the infrared touch on the Kobo stems from unrealistic expectations?
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You're very welcome to say it if you wish, but I don't believe it would be an accurate analysis of the issue.
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One mustn't be dismissive of genuine complaints.
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I'm not being dismissive of anything. If someone is unhappy with the Voyage, then for them it has a real problem, regardless of whether I or anyone else thinks the complaint is valid. I'm not being dismissive of complaints at all: all I'm saying is that I don't believe your view that it is "the norm" to regard the Voyage as defective is a correct one. Yes, there are certainly complaints, but a large majority of users appear to be happy with it.