Thread: Aura HD How to delete old Collections stored in Kobo account?
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Old 02-02-2015, 08:13 AM   #15
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by cathermac View Post
This answer came after two weeks of messages, several times telling me that I have to turn on and off, some fabrics reset and top of the hit that maybe was my fault because my ebooks maybe wasn't legal... Athough I told them in my first mail that I had done fabric reset.
And after two weeks of that, when I started to loose my patience and when I told that I have heard that was a bug then answer " oh, a bug, well, then we are working on it ".
Maybe tell me this the first time and don't make me waist my time is could be an acceptable answer...
OK, that I understand and I agree with your annoyance. Kobo should have known about the problem as it has come up several times in the last couple of years.
Quote:
Originally Posted by cathermac View Post
I sync last night before I buy a book. Duplicate collection are here again. Deleted with calibre.
Did you select the "purge" option? If so, that won't get them deleted from the Kobo server when you next sync. And they will be downloaded again. If you didn't use the purge option, do another sync now to clean it up.
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