Quote:
Originally Posted by PeterT
David this is where we run into the challenge; cathermac does not want to sync, since a sync will upgrade the device.
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True, but in that case, how did the duplicates get there? No sync, then no duplicates. I suppose it happened after a factory reset or sign out/in. As long as running the fix duplicates cleans up what is displayed on the device, it doesn't really matter if the sync doesn't take place for a while. In that case, using the purge option might make sense and then fix it properly after a factory reset and they get brought down again.