Quote:
Originally Posted by MSWallack
You got lucky if turning off Norton solved your problem. I completely disabled Norton AND went through and manually set Norton to allow access to five or six IP addresses per instructions from Sony tech support but still had no luck. When they suggested that I uninstall all of my AntiVirus software I told them that was a bit more important to me than being able to access their bookstore... That was about the time that they decided to stop trying to help me.
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The problem is that Norton blocks stuff when it should not. The best thing to do is uninstall it and find a better AV. I use AVG Free and it works well. Doesn't mess things up like Norton AV does. Seriously, get rid of Norton.