Thread: Kobo Discounts: Coupon Codes + Discussion
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Old 01-30-2015, 05:56 PM   #11622
Fbone
Is that a sandwich?
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Join Date: Jun 2010
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Quote:
Originally Posted by Fbone View Post
I purchased a book at Kobo that wouldn't download -a self published DRM free epub. It gave me the "Oops..." error. Called customer service and the rep couldn't download it either. He placed the title in their "Bad Book List" and promptly gave me a refund.

I notified the author by email of the problem and repurchased the book from B&N without an issue.
The author responded. He thanked me and said he would look into it. He gave me a short story in appreciation. He was able to replicate the problem and seemed upset with Kobo.
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