Thread: Kobo Discounts: Coupon Codes + Discussion
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Old 01-28-2015, 06:26 PM   #11554
BuyMore
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Quote:
Originally Posted by BearMountainBooks View Post
Don't blame the author...I recently released a book there as a preorder. Being me, I tested the preorderability. Couldn't get it to work. I won't go into long, boring details, but it turns out that authors can't buy their own books via PREORDER, but we can buy them AFTER preorder--Only tech support didn't know that.

That said, they were professionals about it and quick to respond. It's just sometimes a bit convoluted.
Oh, I don't blame the author; she's as frustrated about it as all of us were. Things like this happen at Kobo. But at least the customer help was rather quick about it.
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