Quote:
Originally Posted by meeera
Sorry if I'm teaching my grandmother to suck eggs, but just to doublecheck: have you tried a different cable?
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Yes, I tried the one from my phone. I tried it in an outlet that works (I charge phone with it) and in the computer both. Computer did not even see the device.
Sees any other USB I plug in, so it isn't the connection.
Looked for troubleshooting, tried turning off (screen would not go blank) found a paper clip and tried reset, no go. Also waited an hour to see if it would self start, that didn't work, either. Screen was showing request to charge. No light.
or anything showing charging.
I've done troubleshooting on my phones - check the cable is the first step.
Got the RMA, so back it goes. I am disappointed. Think I will order Glo.