Thread: New H2O asking to format card
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Old 01-23-2015, 08:00 AM   #2
mbovenka
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Posts: 2,079
Karma: 14079267
Join Date: Oct 2007
Location: Almere, The Netherlands
Device: Kobo Sage
Quote:
Originally Posted by rainio View Post
Hello there,
Just received a new H20 and updated it over wifi.
On connecting it to a PC the device is recognised but internal volume is not - the computer wants to format it.

My old Kobo worked fine with new volumes on connecting.

Do I need to get a replacement?
Try a factory reset; if that doesn't bring it back, than yes, it's busted. But the fact that it happened after a software upgrade (I assume it did work before?) points to a borked upgrade somehow. A factory reset will fix that.
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