Quote:
Originally Posted by kobayashi
There was no damage to the external or internal packaging. This baby was manufactured poorly. Already put credit card charge into dispute and will contact Chapters and Kobo tomorrow. I certainly won't be spending a single penny on this thing.
Only wasted two weeks so far, what's another couple of weeks?
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Disputing the credit card charge so soon is not the way to handle this. Just because there is a problem with ONE unit does not mean it's how every H2O is. If the H2O had that as a flaw, we'd have read about it from other users. Did you contact Chapters CS?
I think you are going overboard and taking this too far. It happens. Not often, but no electronic device has a 100% record for no defects out of the box.