Quote:
Originally Posted by zelda_pinwheel
i don't know whether this is true for all publishers / stores, or whether it applies to cover images, but i seem to remember that when l'élégance du hérisson was first available as an ebook many readers complained because there were a lot of errors in the text. the text was eventually corrected, and the people who had bought it previously were allowed to download a new file to replace the one with the errors.
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I complained to Fictionwise recently about the high number of errors in Hybrids, by Robert Sawyer, and they gave me a full refund. Great customer service - instead of being disgruntled, I will happily buy from them again.