All the larger libraries are like this and it really annoyed me that the first 3 people I spoke with simply made up something like the response you received. I finally contacted the acquisitions librarian and she explained that for larger libraries, taking in some random book from the public is not as easy as it seems due to all sorts of rules and regulations and requirements. Heck, I even brought in a magazine to replace one that was damaged and they couldn't take it. Instead, I did as she suggested and donated reference material to both a high school library and a rural library after speaking with the person in charge of acquisitions. The problem was that someone LIED to you by just making up a response rather than just say "I don't know, let me find out."
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He said he was assured they would go into a limited collection whatever that is, but was told later that that was never done. Donated books were always just sold. They did not have time to evaluate or catalogue them and it would cut down on their budget if they entered donated books into the catalogue.
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