Quote:
Originally Posted by murg
What long term negative effect did the 'bad publicity' have?
Amazon is doing quite well. They have contracts with the publishers, have programs that are competing with the publishers for content quite well.
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The practical effects of good publicity and bad publicity can be hard to measure, but certainly bad publicity is rarely a good thing. In this particular case, the real issue is that it was needless, and thus indicates a degree of either arrogance or lack of understanding. In either case, that sort of thing has a way of catching up with a company. At the very least, he risks sabotaging his own program as angry authors pull out of it, making it more difficult to compete with other subscription services.