I have had a look at the debug log you sent, according to this:
Code:
DEBUG: 0.0 KoboTouch:books - opts.extra_customization= [u'', False, False, False, False, False, False, False, False, False, False, False, u'', True, False, False, False, False, False, False, u'', False]
DEBUG: 0.0 KoboTouch:books - prefs['manage_device_metadata']= on_connect
You haven't configured the driver. Further down I can see that you are using the KoboTouchExtended driver. I would guess that you have configured the KoboTouch drive, but as the KoboTouchExtended driver is installed and enabled, this is what is being used. You need to configure this driver.