@BrodieKobo. Thank you for your participation. Communication is something that Kobo should do more.
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Originally Posted by doubleshuffle
I'm also German and buy almost exclusively books in English. Discounts used to work for non-German books from the German Kobo store until a few months ago. It would be really nice if you could make them work again.
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Originally Posted by jiminrussell
Even worse for me, the price on Kobo's Canada site shows up as $33.69 though I can use perkopolis coupon code to drop the price to $22.84 so cheaper than B&N but still more expensive than Amazon.
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These kind of 'general' discount coupons (like Perkopolis) could also be used in 'international' Kobo stores but now they seem only redeemable in just a few countries. Probably only the countries that participate in the contest: CA, USA, and UK.
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Originally Posted by BrodieKobo
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RE: Contests, I'll look into that and see what's up, but I agree we need to get better at making our contests open to as many countries as possible.
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In general, Kobo should pay more attention to international customers and countries: countries of which the official language is not English.
Not just by adding new countries to participate in a (monthly) contest - if permitted under local regulations and laws - but offer (attractive) discounts on book titles in their native language as most customers prefer to read in their native language.
For example: I have not yet seen or found any discount coupon code or special offer that was issued for an 'important' or 'national day' in let's say France, Germany, Spain or The Netherlands. Like Canada day for Canada, or the 4th of July for the USA.
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Originally Posted by Crusader
I'd say that should be a top priority. Over here in South Africa the discount codes have been a big draw in converting people over to Kobo, but they've been seriously scarce over the last couple of months. Last ebook I bought was in July.
Even if you only give out coupons and not physical prizes to other countries it would be great.
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I second this. In The Netherlands almost all, correction: even worse, nearly all books are not couponable anymore.
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Originally Posted by BrodieKobo
2) Price is super important to us. All I can say is we're working hard to get that part right, as we know it's a huge issue for our customers.
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Great, but... I feel a 'but' is coming...
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Originally Posted by BrodieKobo
Discounts are an important part of our business but we're also trying to push for new ways to get savings to our customers.
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And… here, it is: "push for new ways to get savings to our customers."
Give us an example of 'new ways'.
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Originally Posted by BrodieKobo
Kobo customers can get 3 books for the price of 2, on amazing high quality books! These types of discounts are finally no longer bound to traditional brick and mortar retailers...
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An example is a '3 for 2 book offering'.
- probably only applicable to book titles that are on some sort of (discount) list.
- even if this list rotated weekly or monthly: limited choices for customers. It will very like become very hard to find 3 attractive book titles that are on a list. With 'attractive' here I mean: suit the customers reading preferences.
- I do understand why Kobo prefers it, 'this new way'. Offer discounts but make it harder to redeem or use them.