Quote:
Originally Posted by Lynx-lynx
Well that is heartening news! 
How did you contact Kobo? What address did you use?
And what does the NL stand for? |
Yup - NL = the Netherlands and I used this address for the first contact:
help.nl@kobobooks.com
Sad to have to send the shiny new Aura back - it arrived yesterday just after Kobo agreed to replace the Glo (typical) and I had a quick play before factory resetting it and putting back in it's box. Luckily the online shop I used has a 14 day returns policy & I can't justify keeping it ........although I really, really would like to