Thread: Kobo Aura H2O covers
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Old 01-02-2015, 12:16 PM   #436
ElWorm
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Join Date: Nov 2014
Device: Kobo H2O, Paperwhite 3, Oasis 2, Pocketbook HD, Glowlight Plus
Quote:
"You can either keep the case you have and we'll send a new case when they arrive or you can send the case back for a refund."

I just received an email from Cover-Up regarding the magnet faux pas but my offer was not as generous. They told me I could keep the cover and receive a discount or mail it back for a refund. I replied asking if I could get the same offer as above.


Update: The customer service representative has offered to send me a replacement cover when they become available.
Last edited by ElWorm; 01-02-2015 at 12:49 PM. Reason: Added update
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