Thread: Glo Messed up Kobo Glo
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Old 01-01-2015, 08:26 PM   #2
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by ryuji35 View Post
Or should I look for a new device....
Let's answer this one first.

Do you want a new device? If so...

Quote:
Your Glo is broken. It can't be fixed. You need to go and spend a lot of money on nice new ..... [fill in the blank for your preferred ereader]
Will that satisfy whoever you have to justify expediture to?

Quote:
Originally Posted by ryuji35 View Post
I am not sure if I should just give up this device already *sigh*

Anyway, I have a more than a year old Kobo Glo, it is stuck with Kobo Firmware 3.1.0 (It won't update), and whenever I plug it in to my computer (or different computers) it says "USB Device does not recognized." I tried using different UB Cords already to no avail. I wanted to do a reset but the power switch does not work anymore.....
So the only way for me to load books is by MicroSD. My question is, can I still salvage this device at least by trying it to work by being recognized by my computer? And update it to the latest firmware?

The broken switch is a problem. I assume you are using it with a cover to sleep and wake when needed. Do you know why the switch is broken? Have you opened it and tried to reseat the slider part of the switch?

For a factory reset, you should be able to do it from the settings. It's on the device information page of the settings. That will do it without needing the switch. You can also do it the way Kobo say for the H2O. Press the pinhole reset and when the squares start dancing, press it again. Repeat three more times and it should ask you about doing a factory reset.

If either of these do the factory reset, I would connect to the PC before doing the setup. That will show you if it they see each other and work. If the PC doesn't see the device properly, then the problems are more severe. I'm not sure what to suggest then.
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