Thread: Kobo Aura H2O covers
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Old 12-30-2014, 01:19 AM   #427
Halk
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Posts: 538
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Join Date: Feb 2008
Location: Scotland
Device: Sony PRS-650 (PRS+ alpha - thanks Kartu!)
Quote:
Thanks for contacting us.

We've checked the stock and it seems there's been a manufacturing error with all of the cases for the Kobo Aura H2O, whereby the magnet that operates the sleep / wake function has been placed approx 10mm too far to the right. We will be getting new cases in but may not be for at least 6 weeks. You can either keep the case you have and we'll send a new case when they arrive or you can send the case back for a refund.

Please let us know which option you prefer.

Please accept our sincere apologies for any inconvenience caused.

We look forward to hearing from you.

Many thanks,
That came yesterday morning. I think I'm going to wait on a new case.
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