Quote:
Originally Posted by HarryT
Certainly I'm not saying that - your own screen failure was covered by warranty, wasn't it? But yours was, I believe, a controller failure? It's rather more difficult to demonstrate how a physical fracture of the screen substrate, which is what we clearly have in this case, could result from anything other than a knock or some other force being applied to the machine.
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How difficult something is to demonstrate does not affect the responsibility question. It only affect how easy it is for companies or customers to avoid fulfilling their responsibility.