Thread: Amazon Prime Now: 1hr delivery of books and sundries
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Old 12-27-2014, 10:27 AM   #27
Catlady
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Quote:
Originally Posted by shalym View Post
Sorry Hitch, but my experience is completely different. 99% of everything I buy from Amazon using Prime is delivered by UPS, and the few things that aren't are split about 50-50 between Fedex and USPS. I don't really use the Prime Lending Library much, although I have a few times. I've used Kindle First a couple of times, and I use Prime Instant Video every day. I've also started using the Prime music more since I got my Echo.

I don't understand why anyone would pay for a service that they were so unhappy with. If the delivery service were that bad for me, I would be calling Amazon EVERY DAY until it was either fixed, or they refunded me for the service. If I'm paying for 2 day shipping, I expect to get it, and if I don't, I expect a refund.

Shari
Ditto.

Just the other day I had a package intended for a Christmas gift go awry at my post office--it was showing as delivered, but I couldn't locate it and assumed it had ended up at a wrong address. Since I needed it before Christmas, I contacted Amazon, and they immediately sent out a replacement in time, with instructions to return the original shipment if it showed up (it did). I thought that was excellent service.
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