I think your problem and potential solutions are the same ones as discussed in this thread
https://www.mobileread.com/forums/sho...d.php?t=253325.
BTW, if you have a Nook Touch 1st Ed, Nook Color, or Nook Tablet that is no longer in use, BN currently has an offer (till 01/17/15) of $30 credit toward a Tab4 Nook for trade-in -- see
http://www.barnesandnoble.com/u/trad...ook/379004337/. The Tab 4 Nooks are a co-branded Samsung Galaxy Tab4 running full-fledged Android (with very minimal Nook-flavored GUI) which is maintained/supported by Samsung hence likely will have longer life than BN Nook OSs.