Thread: Windows not able to access Aura drive (format error)
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Old 12-26-2014, 08:03 AM   #2
mbovenka
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Posts: 2,077
Karma: 14079267
Join Date: Oct 2007
Location: Almere, The Netherlands
Device: Kobo Sage
Quote:
Originally Posted by Sintel View Post
After setup (3 steps: wifi, sign-in kobo, FW update to 3.12.0) - when I plugin the Kobo via USB, I get a - You need to format the disk ... - prompt.

How can this be fixed?
Try a factory reset. The upgrade to 3.12.0 must have gone wrong somehow. A factory reset will get you back the the original setup (including firmware 2.8.0). If that doesn't work, the thing is borked and it's back to the shop with it.

It happens.
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