View Single Post
Old 12-23-2014, 04:46 AM   #124
rhadin
Literacy = Understanding
rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.rhadin ought to be getting tired of karma fortunes by now.
 
rhadin's Avatar
 
Posts: 4,833
Karma: 59674358
Join Date: Dec 2007
Location: The World of Books
Device: Nook, Nook Tablet
Quote:
Originally Posted by Purple Lady View Post
When prices are all the same the only thing to compete on is customer service, and Amazon is better than all the rest there. Agency gave Amazon a big advantage.
So it is your conclusion that Fictionwise, Books on Board, and anyone else who went out of business after agency went out because they had lousy customer service. Even you would agree, I assume, that agency did not cause lousy customer service.

What I glean from your statement is that you only bought from Fictionwise or BoB or whomever because you could save 10 cents. Once you couldn't save 10 cents you abandoned them because they weren't worth doing business with as their customer service was terrible.

Bottom line is that Fictionwise and BoB couldn't compete because they had nothing going for them that would promote customer loyalty.
rhadin is offline   Reply With Quote